HASS Home (“HASS”, “we”, “us” or “our”) respects your privacy. This policy explains what personal information we collect when you use this website or contact us about our kitchens and wardrobes, how we use it, and the choices available to you.
By using this website or submitting an enquiry, you agree to the practices described below.
Information We Collect
We collect only what we need in order to respond to you and deliver our service:
- Information you give us — your name, phone number, email address, preferred appointment date and time, the product you are interested in, and anything you write in a message when you submit an enquiry, book a free design consultation, or subscribe to our newsletter.
- Project information — measurements, drawings, photographs and specifications you share with us so that we can prepare a design or a quotation.
- Technical information — your IP address, browser type, device and the pages you visit, collected automatically as you browse.
We do not request or knowingly collect payment card details through this website.
How We Use Your Information
- To respond to enquiries and arrange design consultations.
- To prepare designs and quotations, and to fulfil orders — including manufacturing, delivery and installation.
- To provide after-sales support and to handle warranty claims.
- To send you news about our products, where you have asked to receive it.
- To operate, maintain and improve this website.
- To meet our legal, tax and regulatory obligations in the State of Qatar.
Sharing Your Information
We do not sell your personal information. We share it only where it is necessary:
- With colleagues at HASS who are working on your project.
- With suppliers, installers and delivery partners, to the extent needed to complete your order.
- With the service providers who host our website, send our email or provide analytics, under agreements that require them to protect your information.
- With authorities or professional advisers where we are required to do so by law.
Cookies
This website uses cookies and similar technologies to keep the site working, to remember your preferences, and to understand how visitors use our pages. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended if you do.
How Long We Keep It
We keep enquiry and project records for as long as we need them to serve you and to meet our legal and accounting obligations, after which they are deleted or anonymised. Marketing contacts are kept until you unsubscribe.
Your Rights
You may ask us to:
- Provide a copy of the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Delete information that we no longer need to keep.
- Stop sending you marketing — every marketing email also carries an unsubscribe link.
Contact us using the details at the end of this page and we will respond as soon as we reasonably can.
Security
We use appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access. No website or transmission over the internet can be guaranteed to be completely secure, so please avoid sending sensitive information to us by email.
Other Websites
Our pages may link to third-party websites and social media profiles. We are not responsible for their content or for their privacy practices, and we encourage you to read their policies before sharing information with them.
Children
This website is intended for adults. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The date shown at the top of this page indicates when it was last revised, and the version published here is the one that applies.
Contact Us
If you have a question about this policy, or about the information we hold about you:
HASS Home
C-Ring Road, Building No: 223, Al Hilal, Doha, Qatar
Email: info@hasshome.com
Phone: +974 4040 3535
